Wednesday, December 22, 2010

Keys Con Work Order Summary



Mission Successful!
Work Order:

Problem: Wet spots in carpet
Solution: Japanese Chin apprehended and released in natural environment of Tokyo
Time of Job: 15 seconds

Monday, December 20, 2010

IAMFAIL December 20th, 2010

Brett Favre provides photographic proof of a "Suspicious Package"
This one is dedicated to my good friend @Falahime.  Merry Christmas little sis!

Tuesday, December 14, 2010

Rules? Who Needs Rules?


Today was interesting.  First off we had to pull Ben out of school after the school gave THE WIFE notice that he wasn't doing so well.  They felt like he isn't doing so well, blah blah blah...

Whatever, the writing is on the wall, so the boy is now home schooled for the rest of the year.

Now, in dealing with this, I got called by some managers about a site that is so angry. (Score one).  They are threatening to pull our server. (Score two).  They don't feel like they are getting good enough support. (Score three).  And several more sales depend on this getting fixed which will result in thousands of dollars in revenue. (TECH SUPPORT BINGO!!!!)

Here is the situation; our sever has a list of phones we have tested and deemed to be fully compatible.  The salesholes push the fact we are SIP based and that any SIP phone will work on our system, but tend to forget that if we haven't tested for full compatibility, there may be some things that don't work right.  This can be caused by things being implemented in different methods or a bug on one side or the other.  I admit, we aren't perfect, but we are pretty good.

The important thing is to remember if the phones have not been fully tested, we do not guarantee full compatibility.  Basically that is a big red flag which stops troubleshooting.  If it works on a phone that is fully tested and not one one that isn't, boom, we are supposed to punt the problem away.

So of course we have a HUGE site which just purchased our server with a bunch of Cisco SIP phones that are not on our fully compatible list.  Sure enough, there is a bug with the Cisco terminal.  Does our reseller call Cisco and demand they fix the bug?

No.

They call us and demand we figure out some way to make these terminals which are not on our fully compatible list and have a bug (a bug that I have proven is legitimate and Cisco supposedly fixed several loads back) because THEY SOLD THEM TO THE CUSTOMER!

What's really sad.

Because cash is being threatened, I have been asked to try to figure out some way to make it happen.

Why make rules that you won't enforce?  Why not just say, sure we'll have our minion get right on it.

Whatever; you guys pay my salary.

Monday, December 13, 2010

IAMFAIL December 13th, 2010

Stick Figure MacGuyver to the rescue!
With a tiny stick of gum, a tiny mullet and a tiny paper clip Stick Figure MacGuyver makes his great escape into the dark corners of the universe.

SCORE ONE!

Friday, December 10, 2010

I Often Wonder About The Power Of Toilet Paper

Picture is not of me, I shamelessly stole it.
Click on the mummy to visit the site.
Am I the only one who is skeptical about the benefits of using a toilet bib to protect your from the various diseases you can catch from the toilet seat?

I mean if taking a few bits of toilet paper and laying them on the toilet seat provides you with an impenetrable barrier barrier between your butt and the seat, wouldn't the Army be outfitting soldiers with that instead of chemical warfare suits?

Seriously???

So with that said, you should defininitely perform a pre poop test flush to avoid any embarrassing traps.

And toilet paper, those bibs don't work too well for anything except covering the seat.

Yeah, you're welcome.  Learn from my failures.

Tuesday, December 07, 2010

Still Alive (Mostly)

For everyone who is still with me, I am alive.  I'm sorry that nothing funny has been popping up but I have really been kicking butt non stop on church stuff after work so I have next to no time to blog or draw.

We went to the Dallas Christmas Parade and I have great things to tell, just need time to tell it.  Plus we saw Glenn Beck and I got him to crack a grin after he shook the hands of the kids.  All these things I must tell.

I'm sad that my oldest son was fired from his job today.  From what he tells us he made a mistake and wound up costing Toys R Us some cash.  He's posted on facebook that he isn't supposed to talk about it so I'll leave it at that.  Regardless, he is now in the job hunt so if anyone needs a scrawny young man with a wacky goatee and a general air of homelessness about them, I have the man for you.

Keep the faith all.

Monday, November 29, 2010

Just Because It's Monday

The More You Know!
If you have phone problems it is apparently best to NOT call in while you are having a problem, but rather to wait until lunch time on the following Monday and then gripe like it's the end of the world.

Effective.